Cintra, L.P. and Barbosa, A. 2012. INNOVATION, COMPETENCIES AND ORGANIZATIONAL PERFORMANCE: ARTICULATING CONSTRUCTS AND THEIR OPERATIONAL CAPABILITY. Future Studies Research Journal: Trends and Strategies. 4, 1 (Jun. 2012), 31–60. DOI:https://doi.org/10.24023/FutureJournal/2175-5825/2012.v4i1.76.